MEDEVAC is a domestic service American Airlines provides in conjunction with air traffic control for time-critical, life-saving medical emergency and organ shipments.
To get started, request the MEDEVAC designation for a shipment at least two hours in advance of the shipment. We will create an air waybill and make the necessary arrangements with air traffic control. The aircraft then receives a special MEDEVAC designation and the flight is granted the most direct flight path to the destination in addition to receiving a higher landing priority.
To book a MEDEVAC shipment, call 1-800-334-5299 (option 1) or +1-817-786-4291 (option 1) if international.
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Call nowFor lifesaving medical emergencies
Available Priorities
- Priority Parcel Service for life-saving organs
MEDEVAC Benefits
- Transport on the first, quickest flight to the final destination
- Expedited aircraft with the help of Air Traffic Control (service available for domestic shipments only)
- Dedicated, proactive monitoring
- Expedited recovery and specialized handling
-
100% money-back guarantee
- Excluding weather and uncontrollable incidents
How it works
- Request the MEDEVAC designation for a shipment via the American Airlines Cargo Helpdesk at least two hours in advance of the shipment.
- American will create an AWB (Air Waybill) and make the necessary MEDEVAC arrangements with Air Traffic Control.
- Once MEDEVAC arrangements are finalized, the aircraft receives a special MEDEVAC designation and the flight is then granted the most direct flight path to the destination in addition to receiving a higher landing priority.
Book your MEDEVAC shipment today
To book a MEDEVAC shipment, call our American Airlines Cargo Help Desk at 1-800-334-5299 (option 1) or +1-817-786-4291 (option 1) if international.
You can also email us at AACargo.Helpdesk@aa.com with your shipment information to get started.
We're here to help
We have decades of experience moving MEDEVAC, so please contact us with any questions or concerns at 800-227-4622.