A Precise Account Locator (PAL) is an internal number that we use to identify you as frequent shipper, your location and security status.
Unless you need to only ship your pet, you probably need a PAL.
Find the business type that fits you below to learn more on getting a PAL to start shipping with us.
**Due to the US holidays, please allow 10 business days to process all new account applications.**
Businesses that offer their own goods for transportation
Learn MoreU.S., Canada, and Mexico based shippers
Since we are a passenger airline, U.S., Canada, and Mexico based shippers (without an IAC) must undergo a TSA-mandated security process to become a verified Known Shipper.
TSA uses Dun and Bradstreet, so please make sure you are registered with D&B and apply for your AA Cargo shipping account using the same information.
U.S. based couriers, consolidators, integrators, and freight forwarders
Learn MoreIndirect Air Carriers IAC must be approved by the Transportation Security Administration (TSA) before shipping on American Airlines.
If you are already a TSA-approved IAC, please provide a copy of your Indirect Air Carrier certificate via email to: PALMaintenance@aa.com and PAL Application.
Breeders, animal rescue organizations, and zoological shippers
Do you intend to ship empty kennels or animal semen?
Learn MoreU.S., Canada, and Mexico based animal shippers intending to transport empty kennels or animal semen
Since we are a passenger airline, U.S., Canada, and Mexico based shippers (without an IAC) must undergo a TSA-mandated security process to become a verified Known Shipper.
TSA uses Dun and Bradstreet, so please make sure you are registered with D&B and apply for your AA Cargo shipping account using the same information.
If you need to ship your pet, do not apply for a PAL. Click here for shipping your pet.