American Airlines Cargo - Air Freight, Cargo Shipping, and Air Shipping Services

Need help with your account?

If you have forgotten your User ID or Password, or need to find your Super Administrator, we can help.

How can we help you?

Reset Password
Retrieve User ID
Lookup your Company Representative

Each company doing business on aacargo.com has a Super Administrator who is responsible for registering employees within their company for access to aacargo.com. The Super Admin can:

create a new User ID
unlock a User ID
assign additional PALs or permissions
create Administrators to assist in maintaining user accounts.

Enter your PAL number and closest shipping location to find your Super Administrator or Administrator.


Enter your User ID:		Enter your email address:
Enter your PAL number:
Closest shipping location: (Three-letter airport code)